Shipping policy

Last updated: April 8, 2026

This Shipping Policy applies to all purchases made on wivvo.shop and outlines our fulfillment and delivery practices.

Order Processing Time

All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.

Shipping Time & Delivery Estimates

We fulfill orders internationally to ensure your package reaches you in Singapore safely.

  • Shipping Origin: All orders are shipped from our warehouse located in the United States.
  • Estimated Shipping Time: Once dispatched, the estimated shipping time to Singapore is 7 to 13 business days.
  • Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.

Shipping Cost

We offer Free Shipping on all orders. No handling or delivery fees apply.

Tax Information

  • Import Duties & Taxes: As we ship from the United States to Singapore, your order may be subject to local GST (Goods and Services Tax) or import duties upon arrival in Singapore. These charges are the responsibility of the customer.
  • No Hidden Fees: We do not charge any additional transaction fees beyond what is shown at checkout.

Shipping Locations

We currently ship exclusively to Singapore. If your destination is not listed at checkout, please contact us for further assistance.

Tracking Your Order

Once your order has shipped, you will receive an email containing the tracking number. You can track your shipment status through the link provided in the email.

Delays

Delivery times are estimates and may vary due to external factors such as customs clearance, weather disruptions, or carrier delays. We appreciate your understanding in the event of any unforeseen delays.

Contact Information

If you have any questions regarding our shipping policy, please contact us:

  • Operator: BRANDI JONES
  • Email: support@wivvo.shop
  • Address: 330 8TH AVE N UNIT 3, TIERRA VERDE, FL, 33715, United States
  • Phone: 1-800-829-4933